People on the streets are surveyed by… streetlights, benches, and trash cans.

Imagine walking through a park, sitting down on a bench, and it asks you: “Is there enough lighting here in the evening?” This is the reality created by the technology platform Hello Lamp Post.

Thanks to the combination of artificial intelligence and everyday physical objects, cities around the world are starting to “come alive,” turning ordinary passersby into active participants in urban life.

The main problem with modern services is “app fatigue.” No one wants to download a new app just to leave a single piece of feedback. Hello Lamp Post solved this with brilliant simplicity:

• QR codes on objects: You see a sticker on a monument or a bus stop, scan it, and you’re already in a chat.
• Accessibility: If there’s no stable internet connection, you can communicate via regular SMS or WhatsApp.

Municipalities and businesses use this platform to gauge public opinion and conduct public consultations. Getting honest and mass feedback from citizens is always a challenge. Traditional surveys often suffer from low engagement, while focus groups require significant resources.

All the gathered information flows into an analytical dashboard. Clients receive not just numbers, but structured data about the audience’s needs:

• What services need improvement right now?
• What is the prevailing mood in a specific neighborhood?

Founded in 2013, the platform has proven its effectiveness and expanded across the US, the EU, Canada, and Asia. In total, over 300,000 users have already become part of this global dialogue.